If you are not satisfied, you may request a refund of the full purchase price, less shipping charges within 30 days of purchase. The products must be sealed and unused. Your acceptance of the terms of purchase means you agree to and understand the refund policy.
- Email us at [email protected] to alert us that you will be returning your UNOPENED product within the 30-day time limit and to request a Return Shipping Address.
- Once we receive your package back at our facility and can confirm it’s condition, we will then issue a refund for the unopened product and email you a confirmation. Please allow 7-10 days for the refund to post to your bank statement.
**Please also note that we do not have a money back guarantee, as our product does affect everyone differently. We are not able to accept back any product that has been opened or used**
We only accept returns and refunds from purchases made on 2risenaturals.com hosted websites. We do not accept returns from a purchase made in a retail store.
If you have any questions regarding our return policy please email [email protected].
DAMAGE DURING SHIPPING
We take customer satisfaction very seriously. Our products are tested for quality and all shipments are carefully inspected before leaving our warehouse. Please check your shipment carefully upon arrival to ensure it has not been damaged during shipping. All claims for damaged product must be made with 72hrs. Please contact us and provide detailed information for any product damaged during shipping within that time.